If the buyer has pulled out of the sale, you can apply for a success fee refund – we'll contact the buyer to remind them of their commitment, and see if we can get the trade back on track.
We allow two working days for contact.
If you need to refund a buyer’s Ping payment – we can help.
Relisting
It's free to relist auctions but you'll be charged if you choose to use any promos.
Once the new listing is live, we'll email the members who previously had your listing on their watchlist.
- Select 'Relist' on the expired listing, or from your 'Unsold' page.
- Select 'Relist' on the expired listing or from your 'Unsold' page.
- Head to 'My Trade Me' and select 'Unsold' from the 'Selling' section.
- Select the listing.
- Select 'Relist'.
- Head to 'My Trade Me' and select 'Unsold' from the 'Selling' section.
- Select the listing.
- Select 'Relist'.
If the buyer has pulled out of the sale, you can apply for a success fee refund – we'll show you how.
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