Buyer has pulled out of the sale

If the buyer has pulled out of the sale, you can apply for a success fee refund – we'll contact the buyer to remind them of their commitment, and see if we can get the trade back on track. 

We allow two working days for contact.

If you need to refund a buyer’s payment – we can help.

If the buyer has pulled out of the sale, you can apply for a success fee refund – we'll show you how.


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