Feedback

At the end of every trade, we encourage the buyer and seller to place feedback about each other – based on how the member was to deal with in terms of their obligations as a buyer or seller.

Feedback can be placed up to 45 days after the auction has closed.

You can only edit feedback once. Feedback can’t be reinstated if it’s removed.

Placing feedback as a seller

Go to ‘My Trade Me’ and select ‘Sold’.
Select the listing.
Select ‘Place feedback’.

Go to 'Sold items' through 'My Trade Me'.
Select the listing.
Select 'Place feedback'.

Head to ‘My Trade Me’ profile-framed.
Under ‘Selling’, select ‘Sold’ tag-tick.
Select the listing.
Select ‘Place feedback’ and follow the prompts.

Head to ‘My Trade Me’ profile-framed.
Under ‘Selling’, select ‘Sold’ tag-tick.
Select the listing.
Select ‘Place feedback’ and follow the prompts.

Editing feedback as a seller

To edit feedback as a seller, head to our Desltop site.

Select 'Sold' from 'My Trade Me'.
Select 'Feedback placed' from the right-hand menu.
Select 'Delete' or 'Edit'.

To edit feedback as a seller, head to our Desktop site.

Placing feedback as a buyer

Head to ‘Won’ through 'My Trade Me'.
Select the listing.
Select 'Place feedback', and follow the prompts.

Head to 'Won' through 'My Trade Me'.
Select the listing.
Select 'Place feedback', and follow the prompts.

Select ‘My Trade Me’ profile-framed from the footer.
Select ‘Won’ trophy-tick.
Select the listing.
Select ‘Place feedback’ and follow the prompts.

Head to ‘My Trade Me’ profile-framed from the footer.
Select ‘Won’ trophy-tick.
Select the listing.
Select ‘Place feedback’ and follow the prompts.

Editing feedback as a buyer

To edit or remove feedback, head to our desktop site.

Select 'Won' from 'My Trade Me'.
Select 'Feedback placed' from the right-hand menu.
Select 'Delete' or 'Edit'.

To edit or remove feedback, head to our desktop site.

Disputing feedback

You can dispute feedback that you've received, which you believe is unfair.

We'll show you how to place feedback as a buyer or seller, and what to do if you believe you've received unfair feedback.

Rating system stars

	up to 10 positive feedback
	more than 10 positive feedback
	more than 50 positive feedback
	more than 100 positive feedback
	more than 200 positive feedback
	more than 500 positive feedback
	more than 1000 positive feedback
	more than 2000 positive feedback
	more than 3000 positive feedback
	more than 4000 positive feedback
	more than 5000 positive feedback
	more than 10000 positive feedback
	more than 20000 positive feedback
	more than 30000 positive feedback
	more than 40000 positive feedback
	more than 50000 positive feedback