Thank you.  I understand that, but the system is completely frozen and I have no option to even attempt to import items as the progress bar is just frozen in place.  I have 1220 listings.  I have managed to import quite a lot and it was all going well, there was the odd thing that didn't but I could work with that.  Then it just stopped altogether.   Really, I'm just going to find a work around and complain in my head a lot.