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Thanks so much! That’s really helpful. Cheers !😊
Kia Ora S, After I thanked you initially I got an email from Trademe telling me my issue had been resolved and it wasn’t. The account was still restricted and I still needed help. 2 people downvoted your comments because they disagreed with what you were saying. My understanding is that this is a community forum where members help each other and share information. It is great that TradeMe has paid moderators like yourself helping the community forum, but you should not interfere in the spirit of members helping one another and sharing their own experiences, otherwise what’s the point in ...
Hi Leila, you need to go onto the LiveChat and ask them to look at your account. For me they have asked me to provide photo id and utility bill to prove my identity, which I’m in the process of doing. I emailed with Zavia and asked if she will help you also. ( yes I topped up to $10 and tried to list, but still restricted! ). Hopefully when you go onto the chat you will get it sorted. 8am-6.30pm mon to fri and 8.30am to 4pm on weekends. Comment again if you need more help.
I assumed they take the success fee out when the item sold. I think you might be right. I will top up my account and try listing again. Thanks for this suggestion. Cheers :)
Hi Lucy, As soon as I responded to S’s comment, I got this email from Trademe: Hi TD, Thanks for letting us know you found an answer in our Help Centre. We've now closed your request. If this was a mistake, reply to this email to re-open your request. Please stop responding to this thread. Everytime you do this I get a spam email that is not helping with my account. It’s inappropriate and unprofessional. If you don’t like my feedback here on the community forum, then just delete the thread? This is the appropriate thing for Trademe to do. Have a wonderful day
Thank you. I updated my name, but should I put my full address in the account? I just put down Wellington City, no street name or number. I think this is possibly why they have restricted it. I’ll do this and hopefully they will send an email so I can verify the account. I think this is where the problem is. Cheers
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Thanks so much! That’s really helpful. Cheers !😊
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0 Votes
Kia Ora S, After I thanked you initially I got an email from Trademe telling me my issue had been resolved and it wasn’t. The account was still restricted and I still needed help. 2 people downvoted your comments because they disagreed with what you were saying. My understanding is that this is a community forum where members help each other and share information. It is great that TradeMe has paid moderators like yourself helping the community forum, but you should not interfere in the spirit of members helping one another and sharing their own experiences, otherwise what’s the point in ...
TM
Created
0 Votes
Hi Leila, you need to go onto the LiveChat and ask them to look at your account. For me they have asked me to provide photo id and utility bill to prove my identity, which I’m in the process of doing. I emailed with Zavia and asked if she will help you also. ( yes I topped up to $10 and tried to list, but still restricted! ). Hopefully when you go onto the chat you will get it sorted. 8am-6.30pm mon to fri and 8.30am to 4pm on weekends. Comment again if you need more help.
TM
Created
0 Votes
I assumed they take the success fee out when the item sold. I think you might be right. I will top up my account and try listing again. Thanks for this suggestion. Cheers :)
TM
Created
0 Votes
Hi Lucy, As soon as I responded to S’s comment, I got this email from Trademe: Hi TD, Thanks for letting us know you found an answer in our Help Centre. We've now closed your request. If this was a mistake, reply to this email to re-open your request. Please stop responding to this thread. Everytime you do this I get a spam email that is not helping with my account. It’s inappropriate and unprofessional. If you don’t like my feedback here on the community forum, then just delete the thread? This is the appropriate thing for Trademe to do. Have a wonderful day
TM
Created
-1 Votes
Thank you. I updated my name, but should I put my full address in the account? I just put down Wellington City, no street name or number. I think this is possibly why they have restricted it. I’ll do this and hopefully they will send an email so I can verify the account. I think this is where the problem is. Cheers
TM
Created
-1 Votes