Buyer never made contact and posted negative feedback, I tried to contact the buyer but never responded, the buyer has a habit of doing it to other sellers. the buyer has below 95% rating. I want to contact trademe customer service but I can't find any hotline or email address. Help please, I want the feedback be removed as it's the only negative feedback I have. I been taking care of my rating but very unlucky to come accross with this buyer.