Thanks for the tip!! I'll certainly will be investigating that for sure!! Many thanks!!
Thanks for the comments. Am happy to close this issue.
All good, thanks for your responses.
It was the same courier company - NZ Post. All parcels were collected last night well after 6.00 pm....
Hi Michelle, Thanks for your response. The problem is that buyers take the "estimate" as gospel, and pay accordingly. They are not about to pay extra later, so you may have to consider changing things so the final total to pay is not shown until AFTER the "book a courier" step has been taken. In my case, the delivery address was not a PO Box. The size was "small (11 x 9 x 25 cm's) and light (under 3 kg's) Courier availability - well, I have 3 shipments ready, one was supposed to be collected 20 April - (what is special about that day?) one today (not going to happen now...) and tomorrow ...
I listed item to sell (P248951064) and used the feature to calculate shipping costs. Box dimensions and weight was added, and amongst the choices offered was "Courier Canterbury Rural - $12.73." Item sold, buyer selected the Canterbury Rural option for $12.73. I ordered the courier, and on entering buyer's address I am informed that the courier fee is now $14.49. I checked the address given, and it is about 5 km outside of Tinwald, Ashburton 7778. This is definitely a "Canterbury Rural" address - it is not "rest of South Island Rural". Why has the Trademe algorithm got it wrong? It i...