Thanks. How do i contact Trademe using live chat? When i click on the Get in touch option i get stuck in a loop of standard questions and responses. I can never find the option to actually talk to someone
After submitting this I realised I could go back through my e-mails to the one sent when the auction closed and link the the listing from there, so I can message the buyer but I don't know if they will be able to see those messages as I expect the sold item will have dropped off their view as well
I have an item that the buyer has paid for (via bank payment), I have been communicating with them via the Trademe messaging but now the item was sold over 45 days ago and it is no longer appearing on my sold list. I did have an e-mail address and have tried that but it bounces back saying their mailbox is full. I have no other means of contact. Not sure what to do now.