thank you. When I select the sale to 'refund', I can see the button to click on? Am I in the right place?
I have a buyer who pulled out of a sale and now requests a refund via Ping account. The Ping balance auto paid into my account so it is currently $0. I topped up My Balances thinking I could then top up My Ping balance (and then complete the refund step). How do I top up My Ping balance?