TO Callum, your responses are arrogant and no one cares about your opinion. "Reticence"?? Q Card is far from dead mate, so think again. And like you Brian, I've been shopping elsewhere with my Q CARD and if I have to pay full price, it's not via Trade Me that's for sure. Plenty of great traders out there and I've discovered Temu!! Go woke go broke Trade Me. 

Callum to be fair, it is not JUST Bazz, there are an awful LOT OF US and you're really grasping trying to push Q Card as irrelevant when it is far from it. Warehouse? Yes. Kmart? Yes. BB&B? Yes. Briscoes? Yes. 100%? Yes. Animates? Yes. Air New Zealand? Yes. Walker and Hall? Yes. Smiths City? Yes. Number one Shoes? Yes. Pack n Save? Yes. Noel Leeming? Yes. Mobil? Yes. Nick Scali? Yes. Mitre 10? Yes. Nood? Yes. Michael Hill? Yes. Liquorland? Yes. Life Pharmacy? Yes. Just Jeans? Yes. Furniture Warehouse? Yes. Countdown? Yes. ... the list goes on and on ...  We can and will just shop elsewhere ...

I did ask exactly that, but the chat agent said that they couldn't for whatever reason. Maybe I should open another chat and ask again. You are quite right about me wanting to buy elsewhere and not having the money! Thanks for your input, good to have some suggestions and support.

I agree with you but there's just no way to contact them. I tried the chat option and they point blank said they couldn't do anything since it was at the 'buyer protection' point - that was a week ago. I tried lodging another dispute, but that just bounced back to my email. You can't reply to the emails they send either, they give you a button to push - resolved / not resolved. Has TM sold out to another offshore company I wonder? I have not had this issue before, you could always contact them directly. That feature has just gone. You go to the option to 'contact us' and you are led to a me...

Still waiting by the way ... unreal how drawn out this has been. Twenty days since the trade was made, paid immediately. Why does it have to take so long and why do I feel like the naughty school girl?!

Thank you Greg, and I see her side too and yes it may be hard for her to go to the post shop. I didn't really expect her to go out of her way, but I did ask her to please just refund me so I really don't understand why that has been so hard. Preferable to having a war with a return customer. Couriers need to get their act together for sure - I've made 8 online purchases this week, 3 on Trade Me last week, not one of them rural charges.

Thanks Donal, and perhaps the seller does find it difficult to use the mainstream couriers. But then, she's a business with thousands of listings and from their website, they have a shop in the middle of town. Perhaps the TM seller is an agent operating from a rural location herself? Perhaps she's immobile and can't get to town? None of that was expressed jto me at all, ust pay the money or you're (meaning me) are in breach of the trade, pay the money or it's your (me again) problem. I don't accept I've done anything wrong. There are many many couriers that come here daily. To accommodate m...

No she meant my opinion on where I lived didn't matter. Can't remember her chosen courier now, it was a company that I don't recognise to be honest, anyway she posted a screenshot and it did say we were rural. I tried to say that the main couriers don't consider me to be rural. Seller refused to use any other courier unless I paid a $50 handling fee. 

Thank you Callum and yes I've checked my address. The majority class us as urban, and as Gary said, there are many options for courier services so there's no need for the seller to be difficult. I made it quite clear that I could not pay the extra $10, but if her chosen courier classes me as rural and she wouldn't post via any other means, then that's fine, but to please just cancel the trade and refund my money. Her side of it was that my personal opinion on where I lived didn't matter, because she had looked on google earth and determined that we were rural, so based on that she wanted th...

I have contacted Afterpay, but they won't intervene at this point, they just say contact Trade Me. I've just chatted with someone on the chat option and they can't make things go any faster either. It's being investigated under buyer protection now, so I gather they'll talk with the seller and find out what the story is. Hopefully it will be resolved soon but I really want to avoid having to make anymore payments since I had to go purchase the product elsewhere and on a limited income etc. Ugh it's just been a needless source of stress really.