This is so incredibly stupid. This will stop me shopping on Trade Me for sure. I'll spend my money elsewhere. 

I reckon. They didn't have to do that at all. Q Card is still valid and they're not cutting anyone off anytime soon. 

Wow I can't believe you've just said that!! Q Card have not notified customers of being 'phased out' nor have other retailers stopped supporting it. At this point in time, Q Card is still viable and until we, the customer, are notified otherwise by Q Card themselves, then it's irresponsible of you to deny its use and to suggest we change to a different card. 

So there was a whole thread regarding us complaining about the new look trade me, but I can't seem to find it so am I to assume that TM is censoring the complaints now? A couple of months on now and nothing seems to have changed. I just spend the last 15 minutes trying to quick relist 3 auctions. Each time it failed yet it relisted one that I was asking it not to. Far out man, this is enough to send a sane person crazy. Why can't we see the seller statistics with these auctions? Apparently NO ONE is looking at my auctions, but if I click on them, then the stats say differently. Why can we n...

So Trade Me, you're telling me this was Q Cards update? Or was it yours? Because if it's yours, then you've just unilaterally inconvenienced 1000s and 1000s of Q Card holders for what? For an upgrade??? This is outrageous and not the least bit bad practice on your part. Sort it out and reinstate the ability to use Q Card!!

Oh no I wasn't aware of this function and I can't say I've ever seen a live chat link. I'll have a look and see if they can help. Thank you.  

 I would agree with the ping option but I just uncheck that option when I'm listing - as a private seller, I give enough to TM in success fees. But the thing I have the most issue with is that they want to send my personal phone number to a trader who hasn't made contact when applying for my success fee refund. No way jose. If the dodgy trader can't make contact, the last thing I want is them being sent my phone number. Trade Me just gets worse and worse and worse with their treatment of unwitting and innocent sellers. Without us, you'd be nothing so maybe wake the heck up and just leave th...

I had ping option turned on by mistake and a buyer has paid via ping which came as a shock to me. Why would you use ping when it takes days to get the payment?? Why would you use ping when you have to pay a fee? This has been a learning curve for me and I will make sure that when I list things in the future, that the ping option is NOT selected.

You are really pushing that narrative Callum and it's just not true. I've spoken to Q Card, and while they aren't taking any new customers for Q Card itself, they are far from being obsolete and they have a huge range of merchants, as I've pointed out but you seem to conveniently ignore that point. Seems like you should stop trying to justify TMs bad choices. Backend payment systems indeed. So far, I've spent a few hundred dollars using my Q Card outside of Trade Me, which I ordinarily would have spent on your platform earning you commission and I'm just one little old lady. Go woke, go bro...

I spoke to Q Card too, entirely TM decision. Funny cos I keep coming across merchants that accept Q Card with no hesitation. Easy enough to shop on a member's websites instead anyway. I will only purchase via TM in the future if I absolutely have to.