I would agree with the ping option but I just uncheck that option when I'm listing - as a private seller, I give enough to TM in success fees. But the thing I have the most issue with is that they want to send my personal phone number to a trader who hasn't made contact when applying for my success fee refund. No way jose. If the dodgy trader can't make contact, the last thing I want is them being sent my phone number. Trade Me just gets worse and worse and worse with their treatment of unwitting and innocent sellers. Without us, you'd be nothing so maybe wake the heck up and just leave th...

I had ping option turned on by mistake and a buyer has paid via ping which came as a shock to me. Why would you use ping when it takes days to get the payment?? Why would you use ping when you have to pay a fee? This has been a learning curve for me and I will make sure that when I list things in the future, that the ping option is NOT selected.

You are really pushing that narrative Callum and it's just not true. I've spoken to Q Card, and while they aren't taking any new customers for Q Card itself, they are far from being obsolete and they have a huge range of merchants, as I've pointed out but you seem to conveniently ignore that point. Seems like you should stop trying to justify TMs bad choices. Backend payment systems indeed. So far, I've spent a few hundred dollars using my Q Card outside of Trade Me, which I ordinarily would have spent on your platform earning you commission and I'm just one little old lady. Go woke, go bro...

I spoke to Q Card too, entirely TM decision. Funny cos I keep coming across merchants that accept Q Card with no hesitation. Easy enough to shop on a member's websites instead anyway. I will only purchase via TM in the future if I absolutely have to.

TO Callum, your responses are arrogant and no one cares about your opinion. "Reticence"?? Q Card is far from dead mate, so think again. And like you Brian, I've been shopping elsewhere with my Q CARD and if I have to pay full price, it's not via Trade Me that's for sure. Plenty of great traders out there and I've discovered Temu!! Go woke go broke Trade Me. 

Callum to be fair, it is not JUST Bazz, there are an awful LOT OF US and you're really grasping trying to push Q Card as irrelevant when it is far from it. Warehouse? Yes. Kmart? Yes. BB&B? Yes. Briscoes? Yes. 100%? Yes. Animates? Yes. Air New Zealand? Yes. Walker and Hall? Yes. Smiths City? Yes. Number one Shoes? Yes. Pack n Save? Yes. Noel Leeming? Yes. Mobil? Yes. Nick Scali? Yes. Mitre 10? Yes. Nood? Yes. Michael Hill? Yes. Liquorland? Yes. Life Pharmacy? Yes. Just Jeans? Yes. Furniture Warehouse? Yes. Countdown? Yes. ... the list goes on and on ...  We can and will just shop elsewhere ...

I did ask exactly that, but the chat agent said that they couldn't for whatever reason. Maybe I should open another chat and ask again. You are quite right about me wanting to buy elsewhere and not having the money! Thanks for your input, good to have some suggestions and support.

I agree with you but there's just no way to contact them. I tried the chat option and they point blank said they couldn't do anything since it was at the 'buyer protection' point - that was a week ago. I tried lodging another dispute, but that just bounced back to my email. You can't reply to the emails they send either, they give you a button to push - resolved / not resolved. Has TM sold out to another offshore company I wonder? I have not had this issue before, you could always contact them directly. That feature has just gone. You go to the option to 'contact us' and you are led to a me...

Still waiting by the way ... unreal how drawn out this has been. Twenty days since the trade was made, paid immediately. Why does it have to take so long and why do I feel like the naughty school girl?!

Thank you Greg, and I see her side too and yes it may be hard for her to go to the post shop. I didn't really expect her to go out of her way, but I did ask her to please just refund me so I really don't understand why that has been so hard. Preferable to having a war with a return customer. Couriers need to get their act together for sure - I've made 8 online purchases this week, 3 on Trade Me last week, not one of them rural charges.