Thanks Callum, yes I've done that too now. No reply from them either.
Thanks yes i logged it with Kirsty on live chat 3 days ago. She understood the issue but was seeking advice how to solve it. No news since then. Ive just added a new comment to the live chat they emailed me. I feel it cant be hard to sort this out ....
Thanks Callum. Still no response or action from Trademe ;(
I am advertising my property for sale privately and the automatic Trademe Property Insights information that appears below my advert is for my neighbours property not mine. This means it is showing a CV and estimated value of less than mine and making it look like I'm asking too high a price. I've told customer service team and they are supposed to be getting back to me but every day that passes is lost buyers. Can anyone please help? Edited in line with Community guidelines