Hi all, Yesterday I posted about a buyer who bought Levi Shorts for $15 from me and selected the $1 combined shipping option. In short, I emailed them saying they needed to choose the correct shipping amount, and they ignored me and sent back an email asking for positive feedback. I sent them a full refund through Ping, and blacklisted them as it doesn't seem they get the idea of combined shipping. Today I have received emails from the buyer, one says "SORRY SORRY PLEASE SORRY I BUY PANTS LEVIS IN 15 DOLLAR MORE 1 DOLLAR SHIPPING AND PAY 16 DOLLAR IN TOTAL PLEASE PLEASE SEND ME PANTS LEVI...
Good Morning, I am currently selling multiple clothing items on Trademe and offer a $1 combined postage fee if a buyer is wanting to buy multiple items and combined the shipping. Last night, a buyer purchased 1 item and chose that shipping option. I emailed AND messaged them on Trademe letting them know that the shipping option they chose was incorrect and I asked if they were wanting to purchase something else and pay the full shipping on the other item. If not, I would send them a full refund and they can choose to repurchase the item with the correct shipping amount if they would like t...