Sorry Lucy, but that's a bit of an evasive answer. I agree with Neil, asking the buyer to pay the extra is not a friendly, even best practice, option; they're doing exactly as what is stated. When creating an option like this where there are variables at stake, then do state that, make it clear it's not a final estimate; that's transparency and best practice. However, I also fail to see how an address, apart from 'rural' can create a difference in costs, certainly if there are only 2 options: non-rural and rural. Measurement and/or weight could perhaps, but location? As for me, after also r...
As a seller I feel somewhat done by Trade Me and NZ Post. When I created an advert I obtained shipping costs quote via Book A Courier on Trade Me so it could be included in the ad. which is subsequantly did. Bidders would know the shipping costs involved. The advert and sale notification reflected the various shipping fees for NZ and showed a cost of $17.38. The buyer paid accordingly, so far so good. However, when I booked the courier after the conclusion of the trade, using the button on the notification and using the same measurements (were already entered) it returned a different rate,...