AJ Thank you. AS I said I was wrong in not keeping contact, but if I was in the sellers position and buyer had paid ($125 in this case promptly) and had agreed to pickup, but hadn't hear from buyer I would send them an email after a period of time to ask if they still wanted item and organise pickup or they would relist . I would not just ignore them after that and block them as that is dishonest and shows your right, they wouldn't refund the money. I never expected trademe to refund me, but I had thought they might remove the auction till this was sorted. This gives the message to dodgy se...
I have stated several times that I didn't contact seller after first e-mail sent after purchase 5 months ago, last contact from seller also stating ok pick up 2-3 weeks. Yes only tried to contact seller after seeing item listed, when I sent various e-mails etc to try and sort this out, but no response. To tell the truth this is not the norm for me as I always ask for an address and contact phone number, I thought I had as I had something in Napier to pick up also and was planning to pick both items up in the same day (i do have details for this). It just got missed. The blame will go round ...
What help link. acknowledge it was lax to not keep in contact, although seller isn't obliged the way you see it, an e-mail from them would of been nice, just relisting the item, Which sold for nearly $400 more than I paid and keeping my money as well is a little on the nose and even though you have your rules as such under the fair trading act, I am sure she would of at least have had to try and make contact or at least offer a refund not block me. This is the reason so many people no long use trade me and use facebook instead as sellers know buyers haven't a leg to stand on if there is a ...
After original e-mail saying pick up ok, which contained no address or phone number the seller has sent no e-mails at all. As soon as I noticed the seller had relisted I sent her an e-mail, asking her about relisting the item and saying I was sorry I hadn't picked the item up but got no response. Actually sent 3 e-mails. Tried to put a comment on the auction but just got a not valid come up. She is a private seller with over 2000 trades, I don't mind not getting the item but would of liked my money back and it really was annoying that out of curtisy she never e-mailed to say pickup or I wil...
I won a small item and paid $125. Said would pick up in 2-3 weeks but due to certain thing happening haven't. Not given address or contact phone number by seller and not heard from them. It has been 5 months and they relisted item. Won't answer e-mails, blocked asking questions on auction and filed a complaint with trademe, though from experience that does nothing. Any other suggestions. They are an active seller on trademe.