that's strange as flossy is right once delivered that's it NZpost have done what they were paid to do which ends the contract effectively. 

does the tracking shows it was delivered to your address? below are NZpost dont cover and 1 is if its been delivered What am I not covered for? There are a number of circumstances where we are not liable to pay compensation for loss of, or damage to, certain items. These include but are not restricted to: Prohibited items, see our list (PDF - 1.6MB) Dangerous goods Fragile, perishable or valuable items (without a written agreement). Inadequately packaged or incorrectly addressed items e.g. glass or bottles sent in Trackpaks Illegal items Items where no proof of sending can be provided Item...

 this email came in today - I am going to guess the rest will likely follow suit and will end up effecting everyone which depending on the item to be shipped could have an impact Dear Customer As you may be aware, fuel prices have experienced significant volatility in recent weeks, resulting in rapid increases in underlying fuel costs. Under the current Variable Fuel Factor (VFF) mechanism, a two-month lag is applied between fuel price movements and surcharge adjustments. In the current environment, this lag may no longer adequately reflect actual...

that sounds extremely frustrating, hopefully they understand people are happy to travel for items (I have done so myself many times)  

yes agree with Callum, that is not ok behavior, do not agree to the return of fees for the seller. I think they may need to have a read up on how to sell on TM 

or its been delivered to the incorrect address (which is what I was thinking may have happened) ?

sorry just to confirm when you tracked the package it shows are delivered? you can call them and confirm where it was delivered  have you seen proof of NZpost saying they will refund either you or them? or is that just what the seller is telling you?

Brendon - never assume  - if you agreed to each listing without getting an answer first that falls back to you, you could just not complete the auction but likely to see a red for doing so

If you go back and read the listing page they may have postage as TBA or unknown, I am guessing this is either to allow them to check the address for a current postage price or they don't want to be using ping so by not having the freight listed it be an option. 

so you can see the full amount that the product was sold for, and when you click manage your account details are loaded into that area so you can be paid out? what does your afterpay statement say?