Margaret, the important one is whitelist, which means I add it to my contacts (in Firefox, differs between browsers) so it is recognised and emails from there are not treated as spam. Avatar is the little pictures in some emails and wildcards are a search/location device.
Margaret, I got around this bug by setting up a new gmail address and making it my trademe email contact point. Then I set up an automatic forward of all emails from the gmail to my existing email account. It has been working over a year and I get all messages.
Recently started getting ``Whoops'' message when trying to call up auction I have asked question on. Even accessing the auction through my favourites does not work, still ``Whoops.'' Is there a workaround please?
Haha. look in the help section, type ``live chat'' in the search box and you'll find it is not always available, it appears as a bubble on the Contact Us page ONLY when someone is available. So maybe try emailing questions to get someone's attention first. Start at HELP section, I suggest.
Chris, some members are finding a solution on live chat help.
Cat, there is a link to the Trade Me Contact Us page above in a message from Hamish. I believe Live Chat is also useful for sorting out problems. In my experience you do get a response.
Mr T, Did you go to Live Chat as suggested above?
Laura, is this the same kind of issue because you were able to find the Trade Me email - was it just going to a different box - spam perhaps? In my case the emails were not arriving at all.
That's great; Hey Trade Me (Lucy?) please check if my email address has also gone to the TradeMe ‘spam complaints list’. That would explain a lot.
Jillian, you can set up a new gmail account and set it as your Trade Me email account. Then set your Gmail account to redirect all incoming mail to your original email account. (I am using gmail in this example because I know it is easy to redirect). This does not solve the original problem but is a good workaround.