Someone accidentally placed negative feedback on my account.They contacted me to inform it was meant to be positive but they accidentally pressed the negative icon.I explained in two emails they need to delete it as it affects my account.They have not done so.I have tried contacting trade me to remove the feedback but I keep getting a error message oops .What is a alternative or next step to get the feedback corrected.The buyer did not specifically say she will change it ,but she did admit it was accidentally done.I have the email.

What am I to do ? And is it within my right to ask to cancel a purchase.I bought a bed on trade me ,delivery fees was shown as $69 Auckland region.When I used Ping to complete the trade I am in Pukekohe in Auckland I received an email asking for a additional $51.I googled and saw indeed Pukekohe is part of the Auckland region.I paid the $51 because they kept emailing me to ask for it.How do I go about canceling the whole transaction and not have this company place negative feedback.I have ufcourse rapported this to trade me but still waiting to hear back.To me $51 is a lot of money.

I’m wondering if anyone else has this issue I have lately and I have disabled many ping options on auction.People pay for an auction via Ping then I struggle for days and weeks to get the postage money out of then because lots of people don’t have a listed address ,so I can only calculate postage after I receive the address.It is time consuming to hunt down the postage money.Am I the only one having this issue?I want to give the option of paying by Ping but it’s frustrating even with people picking up stuff paid by Ping and then making multiple appointments and don’t show up.Ive had to refu...

This has happenned twice in one week to me now,and I suspect it’s the same person.They use the buy now option,pay for the item but not postage or pay the postage and not the item.How do I stop this.Also they don’t add a reference nr or any relation to their trade me name just a bunch of Chinese symbols and the email I got was one sentence in English but the rest Chinese symbols.Im wondering if it’s a sindicate because the items they are buying are antique items and expensive.I will need to quit trade me if this continues,I can’t afford the losses ,it’s my income.