Come on Trademe - you've been 'rolling out the new system' for over 2 years. The error I describe is a fundamental error which confuses users because Won listings are not displayed.  It's worse that a broken link error because it is very misleading.   

Yep - I see Trademes response is stating exactly what I wrote and doesn't address the issue. One day Trademe, you'll actually read the question. 

I'm talking about Nelson in particular. Both booking references come up with 'We could not locate your label number in our system at this time' so No chat ability.  No reply to phone. No reply to online enquiry.  Absolutely ridiculous.