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I have auctions closing tomorrow night so will know then if it’s all back up and running. Interestingly the emails never ended up in my spam folder. They bounced back to Trademe marked as spam so they stopped sending the emails out.
Update: I live chatted with Trademe and hopefully have the problem sorted. I have added the Trademe emails to my email packages safe senders list. Apparently they had been marked as spam by my inbox so Trademe stopped sending them.
I haven’t had a problem since I added the Trademe email addresses to my email packages ‘safe senders list’. I Live Chatted with Trademe and by looking at my account they advised me that my email package had returned the emails marked as spam so they stopped sending them. They ticked the boxes on their system to send emails again and I added their email addresses to my safe senders list and haven’t missed one since that I know of. I’d recommend doing the same.
I am now receiving all the emails again, so adding the addresses to my safe senders list has certainly worked for me.
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Recent activity
Votes
I have auctions closing tomorrow night so will know then if it’s all back up and running. Interestingly the emails never ended up in my spam folder. They bounced back to Trademe marked as spam so they stopped sending the emails out.
poggy
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0 Votes
Update: I live chatted with Trademe and hopefully have the problem sorted. I have added the Trademe emails to my email packages safe senders list. Apparently they had been marked as spam by my inbox so Trademe stopped sending them.
poggy
Created
0 Votes
I haven’t had a problem since I added the Trademe email addresses to my email packages ‘safe senders list’. I Live Chatted with Trademe and by looking at my account they advised me that my email package had returned the emails marked as spam so they stopped sending them. They ticked the boxes on their system to send emails again and I added their email addresses to my safe senders list and haven’t missed one since that I know of. I’d recommend doing the same.
poggy
Created
0 Votes
I am now receiving all the emails again, so adding the addresses to my safe senders list has certainly worked for me.
poggy
Created
0 Votes