flossy63 Ah OK. Thank you so much for taking the time to respond, it's very much appreciated. And sorry I was confused and got bamboozled by the buyer. Cheers  

flossy63 Thanks for your patience. Here's what was shown on the auction. But I don't know what he saw when he paid.

flossy63 Sorry, are you saying that the customer doesn't choose the carrier when they click to buy? Because he's convinced he selected NZ Post while purchasing (I'm pretty sure I've specified the carrier when I've purchased but could be wrong).

flossy63 Sorry, there's some confusion. I added both Aramax and NZ Post and the buyer selected NZ Post - perfect, no problem. But how do I see that the customer choose NZ Post when I order the shipping?

flossy63 Thanks so much for the reply (dig your icon BTW).  Just to clarify: I'm the seller I used the TradeMe system to calculate costs when setting-up the auction I didn't specifically choose Aramax or NZ Post during setup, the auction showed all options The buyer was offered these choices and specifically chose NZ Post and paid via Ping But when I booked the shipping, TradeMe pre-selected Aramax Aramax wasn't the cheapest and nor was it first, so I thought this pre-selection is what the buyer wanted So I booked it (there was a 1 cent difference in what the buyer paid) But it turns out, ...

Thanks for the answer Gary, I understand the payment instructions but normally TradeMe itself will send a winning notification separately from the payment instructions. But I no longer see these TradeMe emails, even when I check my junk. Does anyone know if TradeMe stopped sending these emails?