I've just got one of these messages for the first time after 23 years on TradeMe - most bizarre. The number of items in my "My Products" is far from the maximum it's ever been so I'm at a bit of a loss to understand what's happening here.
Succcess - thank you. The "can't find my address" option escaped me the first time round.
That's weird - I'll try again in that case. It would not allow anything starting PO that wasn't a street name just the other day.
I have a PO Box that I use wherever possible for both privacy and security. I get the fact that courier companies other than CourierPost can't deliver to PO Boxes, but with the latest changes to the TM system it seems that I can't enter a PO Box as my delivery address at all. So for anyone wanting to deliver by snail mail or CourierPost I have to send a separate message asking them to use the Box rather than the default street address in my account. I'd rather not have my street address disclosed to anyone except when I choose to do so - is there no way around this?
It's happened again - the third time in three months now. 70 items in the CSV this time so I don't fancy having to make all the changes manually this time. I "talked" to the contact bot last night so hopefully the message will be passed through to a human soon. I've logged out and logged in again but as soon as I go back to My Products the upload starts - and jams - automatically, so there's no way to stop or bypass it. The chap I spoke to in October said the easiest thing was just to contact the help desk. Curious to know, though - has anyone else ever experienced this? It can't jus...
Sorted, with the aid of a real-live person on the chat system - thanks, Michelle!
Cache cleared, now signed out from every tab on Firefox (what fun!), opened up TM, went to Products, clicked the upload... link, and the file upload began again automatically with no input or options, as above.At least it's only eight items, which I can create manually by editing existing products, I guess.
I'll try the cache clear, thanks. I've logged out and rebooted with no joy, and tried an entirely different browser, though, and it still happened - shouldn't have been anything cached in the other browser program. Will report back shortly.
Thanks, Gary. Problem is, I can't stop the attempted upload of this file in order to try uploading something else - it's stuck in a loop. As soon as I select the link to upload products and photos, it starts uploading again, without giving me the chance to pick what I want to upload. The file itself is the nth overwrite of a csv template I've used successfully many times over.
I've even tried changing browsers, but as soon as I log in and go to "upload products and photos", the process starts again immediately ... and stops again at exactly the same point.