Gary, been there done that many times, doesn't help most days.I can screen shot & fully document the entire process and still get the std "At face value, the member is merely expressing their concerns surrounding the trade"One of my reds is tame enough but the emails received got to the point where the police went to visit the buyer but Tm still left the red there because strictly speaking it was "At face value, the member is merely expressing their concerns surrounding the trade"

Once upon a time, there use to be an option for "unfair feedback" but thats long gone now.

"In fact, expounding further on the above if I was a senior person on the staff of this platform, and conversant with the issues discussed within this thread"***********I would have fired a good chunk of the "programmers" & had stern words with the rest of the "programming staff"This specific thread was started over 6 months ago & the problems are still not fixed properly(sad fact is that applies for most of the "upgrade" so far)

Adding ANY extra costs to the start price simply makes the item seem dearerUsing third party shipping systems such as BAC, never allow for packaging costsSame with using NZ Post prepaid bags, because they are stamped with the delivery price, buyers often get upset when you charge anything above the price of the bag.If TM included BAC with the ability to add packaging costs to the delivery fee, TM will add that to the total cost & apply their fee percentage to that as well, (Same as Intrade gets stuck with sale fee % covering sale AND shipping charge for fee total)Personally, the only real w...

StuffitallHad a lot of gripes all listed & typed out but it's all just too dang frustratingTM has now become over 4 times more work just for the same exact items to list & manage, never mind the extra confusion sorting it all out).The entire process is NOT USER FRIENDLY for sellers & without sellers, theres no buyers

Right, a possible solution at least in the short term & forget about the templatesOnce you have created your listing & used the custom shipping options, Duplicate the auction & re-edit the detailsNot tried it yet to see if the custom shipping options will carry through without a duplication process

The fee's I can live with as it IS a nationwide advertising platform, BUT increasingly finding it hard with the lack of compassion and strictly TM's company business rules only.Generally, you have to use TM for what you can deal with and just give up on resolving issues through TM

This new system would probably work ok IF .... Trademe upgraded it's complaint system to include far better negotiation between buyers and sellers including account activity reports. Sadly, thats been lacking for many years now and a prime example of that is the feedback system.TM constantly quote the Commerce Commission rules about strict adherence to CC's rules about what can and can't be done but don't appear to include defamation, clear lies etc, but only appear to include (mostly) swearing and blatant abuse.I have been borderline politely called many abusive names  over the 25 years of...

Yea enjoy it while you can. TM are actively removing all links to the old website over the next couple of months

HI Michelle, why can we not search auction with "P" numbers. Buyers and sellers are advised by Trademe to use the auction "P" numbers in the internet banking reference and email communication, but when you search your sold items (or any category) with "P" number it doesn't come up with the auction. I have to use the listing number to find the auction. This has been a major problem for awhile now, I often have buyers emailing me for combined postage for multiple auctions and they are quote the auction "P" numbers and I cannot find the auctions.