Absolutley, as L says. However reporting them to TM maybe a waste of time as if it was a genuine mistake, by not completing trade at the original price, they are following the law of the contractual mistakes act, and TM authority is not above the law. But it maybe good for TM records if this was an on going recurring situation

Legally, if that was a genuine mistake, yes they can do that under the contractual mistakes act. Of course "genuine mistake" is the important words and then the hard bit is to prove in is genuine or not. it would however be looked at in pretty bad tate though.

Interesting, all couriers like to give their average price increase, in this case 5.1%. But if you crunch the numbers it is a minimum 5.1% with boxes in the havier part of the range going up to 5.9-6.3%. Rural up 16%. So a 5.1% with artistic license. From what I have seen of other couriers, they have been on about 4.9% this year in their price rises

Nobody is neccesarily at fault. But it maybe that the parcel is delivered and 1/ they have not found it(left behind bush of furniture for security) or 2/ somebody else in the house may have recieved it but not told reciever or 3/ it was stolen.  A question to ask is how can NZ post verify it has been delivered to the named address (photo/ GPS cordinates of scanner) or just the word of the courier. It is also possible you in error put an incorrect address (if not copied and pasted from TM), or it is even possible (thinking Maliciously) the buyer selected non signature so they could recieve i...

Yes, its king of annoying. While all my courier stuff has TM shipping templates attached to them, I have some larger item which have to go on freight. My freight company quotes per job location( and dont produce a set of rates) so its not possible to quote as per TM shipping templates as there are many hundreds of different prices for NZ. King of between a rock and a hard spot. While I offer shipping options to main cities , business zone delivery, all other locations need to be custom quoted

No Amy. There is no rule about "when" you should place feedback as it is voluntary , you can place when you like or not at all. TM do however have guidlines about feedback. " General guidelines All Traders are expected to maintain a feedback rating of at least 95%. We encourage members to place feedback for all trades. Feedback is a permanent part of your Trade Me account. Negative feedback can be disputed for up to 45 days from the date of purchase.   Although certain exceptional circumstances will result in feedback being removed or edited, feedback will remain a permanent part of you...

Only really 2 ways. Search your emails with key words like cat or the cats name. It may bring up trademe emails or some after sale correspondence with new owner.  Also there will have been a listing fee or success fee perhaps so can click on the listing numbers within your trademe account transactions which will then show the listing title. If you dont list on TM much, it maybe simple as not many entries, if you list a lot it could be impossible  with so many to check

I now have an answer. Its about 18 cents/ click. As a result of 16 clicks I sold 1 item. Sale price of item $25, cost of the 16 clicks, $4.50. So just on that trial I cannot see it being of value. The trouble is you want to promote your hard to sell items, but there is no option to select which item you you wish to promote, it promotes all of your present listings

Perhaps a painful lesson learnt. While I have a few regular customers who I know and trust have goods before payment, in other cases would never let goods go before payment.  How long has it been since they picked up? It maybe that they genuinly forgot and not looked at any email reminder you sent them, always start from the positive side rather than assume they are the bad bay.  Keep at them to pay. If they do not pay let them know if payment not received by a certain date and time , that you will place red feedback stating their facts and noting their dishonesty. If you place red feedback...