Malcolm   I do everything from My Products, Book Courier as it is all on one page, easier than normal site, including placing all my feedback etc, It is very rare I go to my Sold Page outside My Products,  

Callum I never select that callum, once before it appeared on all my MQ auctions, and I had not selected it, same auctions previously been listed it was not on them, there was apparently a glitch back then, I did check the other day too, not on, ...but oops it seems I checked wrong auction, so was only on on one, thank heavens,

I have had a buyer say not received etc, Tracking says delivered, photo proof it was delivered, they came back later said found in garden?, must have been a very very blusterly/tonado/tropical storm day for it to be blown from sheltered door in to a garden??, a large parcel?, hmm !, I guess they did have it all the time, and were just trying it on for a refund, but as delivered with photo proof, sorry no refund, There is always the possibly been taken by porch pirates, which is not sellers fault, if they do not provide delivery instructions of a safe place to leave,

I E-mail & ask for bank account to refund, 9 times out of 10 they tell you not to worry about it, go buy a coffee etc, which reminds me I asked someone a couple of days ago to refund $5 & have not heard back?, Their address is rural, they paid rural, but booking it classed it as Urban,    

At this time Susan, there are lengthy delays, backlogs in Depots where they are caught up with stuff for businesses that could not be delivered, I have summited 2 inquiries for the same buyer today, ( yeah one of those that buys and pays. so I just shipped as no communication, then 2 days later buys more and wants to combine, Sigh!) and as a buyer I did one myself that I had been tracking after 12 days, seller made so many excuses not too, told me to do it, as tracking gone quiet handed over to rural allocated tracking code but no scans,?, NZ Post but I am not Rural, submitted it on Saturda...

Hi Donal, My apologies I missed the counter delivery at top, it was off my page, sigh!, I was focused on your question,

Callum I am not interested in ishipping, Please stop trying to push it on to people, it has nothing to do with this post at all, as some of us know there Pro's & cons to using them,  all I can say people do your homework first, google is your friend, as I know some have personally made complaints as not as helpful when parcels go missing, ishipping have just wiped their hands of such things, pay for peanuts you will get peanut service, not worth hassles for a few cents savings, when it is actually the buyer who pays anyway?, and my shipping has packing costs etc. built in, not a straight...

jlo189 On the new layout do you still get the manage my bookings? Trade Me - New Zealand Online Auctions and Classifieds as you only need to go there to track your bookings, I do not go to sold to check, I am still on old format for most things, on this account, not sure what is happening on my personal account will find out when I return home, just catching up with what is happening here,  

  themuss11 In this case, the phone was found faulty on it's return, you do need to cover the shipping both ways, Buyer should not be left out of pocket if item was not as described,

People whom will not accept cash are literally cutting their own throats, and losing themself sales, Cash is King and always will be, after the many disasters over the past few years in NZ, internet outages bank outages, power outages, eftpos going down etc. people are indeed learning to always carry cash, Cash is coming back big time, a lot have wised up to the nonsense of having cashless society, it will never happen,  So if you do not accept cash, expect to lose sales, people want to pay cash on pickup to rule out any scams etc. make sure items are as described, so have option of walking...