Evening,              If Item has been proven by courier it was delivered, no you do not have to refund, you have completed your side, Buyer needs to provide delivery Instructions with a safe place for parcel to be left, if it has been left by a door etc. as no delivery instructions and been taken, that is at Buyers the risk, Do not refund if it has been delivered, as some still try to get refunds and freebies, I have this on my auctions, so now they do not even try and say not delivered, as before compulsory tracking, it was rife people claiming they were not getting their parcels, but as ...

Thanks Gary, Yes, like others I was horrified last night when I came to boards for a catch up read, and saw that, went and changed my surname on my membership address, as a temporary measure,

Jenquip as above,  "Sorry" No refunds on lost items before I have lodged a claim with Carrier first. if proven it was delivered, No Refund.  otherwise everyone would claim parcel missing, stolen etc. Sellers have to draw the line, once parcel delivered that is it. no refunds, I will always lodge a claim first, after 19 years on here we hear it so many times, you advise buyer you will lodge a claim 1st and parcel miraculously turns up, or is found and delivered on a Sunday by NZ post?, Yeah right, People make false claims for instant refunds, it has been proven, if buyers make too many clai...

I have always advised Trade Me when I travel overseas, Last time was via Chat, Talk to person, They can then get it noted on your account, even with dates you are away, so they know it is not suspicious activity, But it is known there are some countries you cannot access Trade Me at all, way back on the old message boards years ago, there were stories of members being blocked as they had not informed Trade Me, they would be accessing their account from overseas, So it always pays to let them know.

Erin You shouldn't post negative feedback, that may upset buyer to point they may retaliate, just post neutral with a note asking for address as no response to your E-Mails & you will edit it when trade has been completed,

When I had Pickups, it was must be completed/picked up within 10days, as when I listed and it closed, it allowed 2 weekends to get it sorted, as people are too busy or working during the week, so if a big item, ample time to organize trailer etc.

Yes, I have blacklisted a few too, when they have comeback, trying to haggle when I have already said Sorry no, All Buy Now and reserves are as listed, or want a lot of auctions put into just one auction with a discount? so they only have to use the Buy Now once to make it easier for them, no thought for poor seller and the logistics doing that, when they are currently listed, do they think we will withdraw them at cost of $3 each make more photos to make one auction wasting our time etc?, and then lose individual sales towards our sell through rate for their benefit, yes the mind boggles o...

Yes, the Courier Labels always have pick up address on them, and NZ Post also have your Phone number on label too of sender, I print my own labels and black out certain details especially phone numbers, If Couriers need senders details to return etc. they get them online as the pick up address etc. so not necessary for the world to know, as Courier had no trouble contacting me over a parcel not delivered due to been damaged, as they had my E-mail address  online connected to the booking via Trade Me, and with so many scams going on now, prefer too that stuff not made public.

Contact Trade Me, and say you want to run a charity auction for said organization, if approved there will be no fees and trade me will promote it too, https://help.trademe.co.nz/hc/en-us/requests/new?ticket_form_id=360000401852&id=74e1fb0b-f526-11e9-9502-fba618638700 I ran an auction for a registered charity earlier this year, which Trade Me approved, and I personally handed over the cash, and had this first line of auction ~~~~~~~~"Trade Me approved Charity Auction"~~~~~~~~

I think it is because your account balance is only $1, that is not enough to cover your success fees if sold, You need to top up your account to cover success fees for your sold items,  no money in your account you cannot sell,