Popped in here to see what’s happening. Kudos to the person who has gone to the media. And kudos to the person who went to ComCom.

Yes, it's ridiculous. Sell a phone I think and it's 5.9% and sell an antique or china vase and it's 14% if using Ping. And they wonder why those categories are dying with a mega low sell through rate. 

I wonder if we’ve reached the tipping point where people stop selling then buyers stop looking then it spreads from one category to the next and plop! Commerce Commision are a sad excuse these days compared to what they used to be thanks to under funding.

You’re highlighting my point. Optional 2FA is useless. Most don’t know about it and many who do don’t use it therefore it’s useless. EBay mandate it and that’s the best line of security. Yes, forcing Ping on casuals would see most stop selling. Again, if TM were serious about security, this is what they’d do. They don’t. You’re making a lot of assumptions here about TM strategy but neither of us know. Marketplace is not only free but you can openly negotiate. Anecdotally, I know few of my friends who use TM any more and my view numbers and watchers has fallen massively in the last fe...

Gary, Tony was joking. Yes, we could create a database on buyers, some probably have. Tom, go you! My first post was pending and the rest go straight through, hmm, what could this mean?As I stated earlier, if its in the media its great advertising for them tidying up the site, the tricky question is why only in-trade, those evil in-trade people. If it's gone to comcom and it's all legal beagle, another win for TradeMe - transparency, enlightening. 

To clarify: The account holder did not scam me. The account was hacked. They changed the account on the payment email. They listed an item with a buy now. They changed the email where the notification went. The owner of the account had no idea. TradeMe know about this and have done nothing to avoid it happening to others. If you changed your email your original email could be notified. If you changed your payment instructions your original email could get notified. If you logged in with a different device your original email could get notified. Nothing! Police notified - nothing. ...

There’s a lot of wisdom shared after the fact but you can’t close doors after horses have bolted. Why is not more being done to prevent this? I didn’t know about live chat and I’m a bit over hunting through the contact us maze - it looks designed to stop people contacting you rather than actually provide help. I get it’s a big site but there must be better ways. As for what could have stopped this: 1/ why no 2 step authentication so hackers can’t gain account access in the first place or required to start listing? 2/ why did the real member not receive notification of my question or when...

I asked AI to analyse the response and this is what it said: With casual seller success fees now permanently removed on Trade Me, the obvious question is: What dedicated selling tools are actually exclusive to in-trade sellers? • My Products isn’t exclusive. • Storefronts cost extra. • Tradevine is separately paid. • Promotions are paid upgrades. So what exactly is included in the higher in-trade success fee? If there are genuinely dedicated tools, it would be good to see them clearly listed. From a strategy perspective, removing casual fees permanently increases listing volume and...

Given the disrespect shown traders by TradeMe, I hope this thread keeps going forever. Only today did I learn the insistence on denoting who was in-trade had nothing to do with any pressure from Govt else Marketplace would be forced into the same thing - they don't. I want rehash the massive disadvantages and zero advantages of saying we are in-trade but it's clear, to me at least, it had nothing to do with customer service or protection but was designed to segment accounts into those they could pressure and those they could not. Survey - nothing here. Payment - yes, people are circumventin...

Two weeks I put Ping on all my auctions Hardly anyone has used it. So when Ping is forced, sales will plummet when all those who don’t have a credit or debit card can’t buy. Everyone knows I’ve wanted to move out of this business so this is just another signal from above. But this is like a Trumpian move designed to obviously force some change of buyer or seller behaviour but I do not believe it has anything to do with making the site safer or even drive extra revenue for TM. It’s shame transparency can’t be seen in this scenario.