You could be right and if so that is just nuts. Personally, I think it's nut to put any load on a customer. All they want to do is not think and pay the price and postage or price only if pick up and move on. This looks and feels like a burden and it also might grow into a buyers premium. That works obviously at physical auction but I don't think it's going to work online because....no one else is doing it so if TM are doing it then it's just a psychological burden they don't need.
Quiz question: How do promote the benefits of in-trade sellers without sending a negative message to the customer around dealing with a casual seller? And to Greg, is there only a service fee for casual sellers customers? I didn’t pick that but if that’s true then that’s going to be nuts. Tbh I think any additional charge to buyers is just a barrier to entry. The horse has bolted. I can’t think of anyone who knows about FB MP who would see any of these changes on TMs MP that would change their preferred platform.
Defies common sense. Go google ‘art glass’ which is defined as ‘high-quality, often handmade glassware created primarily for decorative or artistic purposes rather than strictly for utility.’ Firstly, there’s no preference for ART GLASS - the term - in the results. Second, no preference for the categories it is likely to appear in - Antiques or Pottery & Glass. Third, one seller, judging by them sticking their stock reference number in title, seems to have a disproportionately high listing of results high despite titles sometimes only having ART or GLASS in the title only. How the hell are ...
I asked AI to analyse the response and this is what it said: With casual seller success fees now permanently removed on Trade Me, the obvious question is: What dedicated selling tools are actually exclusive to in-trade sellers? • My Products isn’t exclusive. • Storefronts cost extra. • Tradevine is separately paid. • Promotions are paid upgrades. So what exactly is included in the higher in-trade success fee? If there are genuinely dedicated tools, it would be good to see them clearly listed. From a strategy perspective, removing casual fees permanently increases listing volume and...
Hi Michelle, I’m in-trade and I don’t use any tools except My Products. And I’d be willing to bet that if in-trade sellers had the choice between no fees with no tools or our high fees with any tools, we’d all go for the former. In-trade seller provide more product per member, more service and more care, and are more conscientious on average and yet are fiscally punished for it. Bringing more people to TM is great but really hasn’t the chicken left the coup? You now have opposition and there’s mostly no restrictions. Just in case anyone wants some feedback: - feedback is the big plus...
Michelle, this makes the disadvantage for professional sellers, ie. people who cary all the risk and have TM interests at heart, the only ones who pay the exorbitant fees now and thus less competitive. What business course was this approach learnt on because my degree is in business and this goes against everything we learnt and of course in practice is just totally demoralizing. For those who don't know, in-trade sellers must pay not only higher fees than casual (unprofessional and occasional) sellers but they pay it on the shipping fee as well plus enforced Ping fees. Just as an aside, I ...
Am I reading this correctly..."Listings which are created on the New Look system are only viewable on the Apps & the New Look Desktop site,"Are you saying that some people may create a listing which viewers cant see? Serious?!
If you asked a question on some other auction then you wont see it until the person answers it or until the auction finishes. TBH, those questions ought to appear the moment they are asked if transparency is the key. If they are inappropriate then take action then because as it is they show up one way or the other but why hide a question which goes unanswered and some poor buyer wins and realizes there's an issue they never thought of.
Last week my auctions had changed as if by magic to free shipping WTF! Definitely was not me and now it’s a maze to contact Trademe about anything yet fees have gone up. Brilliant!
Thanks SJ,My questions to TM would be:1/ when did that change occur?2/ why isn't that info showing up when the message shows up and3/ why make sellers jump through hoops to get fees they rightfully deserve back? I think I get grumpy in my old age :)