Good Morning, husband has followed all the above suggestions you've made and they haven't worked at all..... I need  to be able to use the i-pad for my business when Im away ....

Okay will come back to this post when I have an answer, I also contacted them through the 'live' chat last night but out of frustration and knowing it could take a few days to hear back from Trademe I posted in this forum as I thought it must have happened to someone else  surely ....