After waiting 10 days for tracking information I contacted the seller, who informed me her children were sick and that she’d post the next day. Then when no notification of posting, I emailed her again, this time she was sick, and became angry that I was showing no “empathy”. It’s now 3 weeks and still nothing, I have requested a refund from Ping but have been advised this may take up to a month for them to investigate. Given this purchase was under $100, I’m wondering why the delay?