Mine disappeared too.
I thought I would update this post as I have spoken with Pass the Parcel this morning and they do not deliver to Great Barrier Island. The website is accepting the address in error. If I had sent the parcel it would have been held and returned to me.
Thanks Gary. Yes, the rural delivery/out of area surcharge is showing for PTP. I have emailed PTP to confirm it is fine to send, but have had no reply. I don't use the BAC usually either, and I think the software has just tried to find a close match to my own delivery price and so offered up the non-rural option. With NZ Post's website all the options had the RD charge applied.
I have a parcel (medium sized courier bag) that is going to be shipped to Great Barrier Island. Pass the Parcel/Post Haste have always had a note on their website that says they don't deliver to the Hauraki Gulf Islands, yet the booking page will accept a Great Barrier Island address. Can anyone confirm that they have changed their policy on this and I am fine to ship this parcel via them? My second question is regarding NZ Post. When I popped the address for Great Barrier Island into Book a Courier to obtain a price it showed a non-rural option for shipping a medium bag as well as a rural ...