I am a private seller Michelle, selling off an exceptionally large estate in this particular category. I specifically looked at my current listing and other sellers who are private sellers and all of us had Service Fee Applies with no specified costs. If you look in other categories there is a mix of the service fee showing on the listing for example $4.99 or just the wording Service Fee Applies.
It is truly frustrating to see today the wording, 'service fee applies' and no price upfront on all the listings I clicked on in the books category. This is one of the worst performing categories due to the sheer volume of items and also one where there are large In Trade sellers that just upload their entire catalogs of books.
Thank you for your reply Michelle. When the service fee testing was done I saw the words 'service fee may apply', so I assume you are rolling that form out for listings in the under $20.01 tier. My concern with this is that it is not clear how much the service fee is or what it is to someone who doesn't regularly use Trade Me. Even if you can click on a link to find more information, this is still a barrier to anyone looking to purchase an item. I saw listings with this on and simply bypassed them during the experiment and I expect this is going to be a real barrier to selling.
Scenario 1: If I set up and auction with a start price of $15 and have multiple bidders that push the price over the $20.01 threshold where the service fee is applied are the bidders going to be served some type of popup to let them know a service fee will be applied at $20.01 or will they be notified at the close of the auction? Scenario 2: I set up an auction with a start price of $20 and a Buy Now of $25. At $20, no service fee is applied but at $25 a service fee is applied. Will the auction show the service fee or will the auction only show the service fee if a person purchases at the ...
Mine disappeared too.
I thought I would update this post as I have spoken with Pass the Parcel this morning and they do not deliver to Great Barrier Island. The website is accepting the address in error. If I had sent the parcel it would have been held and returned to me.
Thanks Gary. Yes, the rural delivery/out of area surcharge is showing for PTP. I have emailed PTP to confirm it is fine to send, but have had no reply. I don't use the BAC usually either, and I think the software has just tried to find a close match to my own delivery price and so offered up the non-rural option. With NZ Post's website all the options had the RD charge applied.
I have a parcel (medium sized courier bag) that is going to be shipped to Great Barrier Island. Pass the Parcel/Post Haste have always had a note on their website that says they don't deliver to the Hauraki Gulf Islands, yet the booking page will accept a Great Barrier Island address. Can anyone confirm that they have changed their policy on this and I am fine to ship this parcel via them? My second question is regarding NZ Post. When I popped the address for Great Barrier Island into Book a Courier to obtain a price it showed a non-rural option for shipping a medium bag as well as a rural ...