I had a buyer use buy now then pull out of the sale.  I sent a message and I got my success fee back and then an email saying they had refunded a couple of bucks.  They didn’t read my entire email where I complained: 1) that the item is sold and I can’t relist it 2) I paid extra for feature combo good for 2 relists   3) By the buyer using buy now I lost 5 days of advertising I can’t reply to the email because it has a bounce back and on IOS I don’t even have a LiveChat button.   Seems to me a deliberate move to make it impossible to communicate with TradeMe.