I paid $3.95 for a feature combo +.25 for a reserve price +$2.00 for 2 relistings +.99 for a second category. The .99 second category +.25 for a reserve price for the second relist were refunded but I am still down a 3rd relist which is what the $2.00 on top of the $3.95 was for. I can’t relist it because it was sold using buy now. Surely refunding the success fee should un-sell it? It can be resolved by unselling my second listing and allowing me the 3rd feature combo listing that I paid for. I did get a bounce back to my reply to my email from customer support telling me direct emails...
I had a buyer use buy now then pull out of the sale. I sent a message and I got my success fee back and then an email saying they had refunded a couple of bucks. They didn’t read my entire email where I complained: 1) that the item is sold and I can’t relist it 2) I paid extra for feature combo good for 2 relists 3) By the buyer using buy now I lost 5 days of advertising I can’t reply to the email because it has a bounce back and on IOS I don’t even have a LiveChat button. Seems to me a deliberate move to make it impossible to communicate with TradeMe.