Sell a similar item showing blank photos
I'm using the "sell a similar item" option on a listing I had but it won't let me remove the "blank" photos. That leaves me with only being able to upload 3 new photos to make the 20. The other (old) photos are in the new live listing but are blank.
I am using a desktop
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L Community SuperuserHi S. Have you tried going to edit and ONLY changing the photo's and nothing else? It worked for me a few times. It is a bit of an oddity that sometimes you cannot alter the photo's and have to edit separately later?? Been happening for a long time! Hope it works. Otherwise it's go to Contact Us bottom of page to get some help from TM live chat.
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L Community Superuser
Oops. Forgot to say, have you clicked on the photo you want to delete so you then get the options showing the delete bin?
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If you click on the "blank" photo it throws a wobbly. It has been happening for well over a year, saw that others had the same issue. Learning to live with it. Check out listing no. For example. Thank you
Edited in line with Community guidelines
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L Community SuperuserEdited
I can only look at it as a trade me member just like you on the community page, I see what you mean, blank space and a stall in the page. I have had to have more than one go to delete a photo sometimes but have not ended up with that issue. I am on desktop too.
If you want this looked at by Trade Me staff you will have to go to Contact Us, Live Chat and ask for a real person to take a look at it. Perhaps ask them to log it as a continuing problem so the tech team can look at it?
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Just loaded another "sell similar" with same blank photos, list no.
Edited in line with Community guidelines
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L Community Superuser
As above, I think you need to log this with Trade Me staff. See "Contact Us" at the bottom of any page.
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S Community SuperuserKia Ora S,I suspect this is a known issue with TradeMe staff as a number of closed Listings I try and view images of items have the same blank image though rotating circle in the middle as though it is attempting to load an image it can't find.As L has indicated this is the Community forum you are in, we are all Members just like you, we are not TradeMe staff - the best way to contact TM staff is through "Live Chat" for assistance - they may have a workaround we are not aware of in the Community yet & perhaps you can let us know the outcome so we can all help other members who encounter this. - That would be great.The Live Chat manned hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pmAll the Best - Cheers.0
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