Buyer didn't make contact so offered to other bidders on Fixed price and now want to cancel the offer?
AnsweredHi the buyer didn't make contact after I had sent 3 emails before advising him that product would be relisted or offered to other bidders if i hadn't heard after 3 days of auction close but gave him 4 days. So I advised TM sale fell through, so i did that and offered to other bidders and watches on a fixed price, but now the original winner of the auction has come back today, and has asked if still available? how do i cancel the Fixed price offer for this, there doesn't seem to be anywhere i can do this to cancel the offer i have tried everything? no body has accepted the Fixe price offer yet and it expires on Saturday 5 March.
Please help?
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Gary-NZStocked Community SuperuserEdited
If you can go to the old site this page here, there is a Withdraw offer button beside each listing you have offered, for you to click..
On the new site you have to go to the listing, then you will see a button top right like this.
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Hi thanks there is no "withdraw offer" button on either the desk top or app platform that says withdraw offer so i am not sure the offer went through, Cos i advised TM that the sale fell through and then it said refund applied which was $0 as i listed on free dollar reserve the weekend before last, then it had the option to offer to bidders and watches so i selected that option entered in my price and though it had been done, but maybe not? how can i check an offer has been sent as it looks like it maybe didnt' work?
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there is nothing showing under unsold items, the item is showing in sold items but the but i advised TM yesterday that the buyer hadn't make contact, so applied for refund which is NIL - maybe that is the problem? but it is showing under your past activities see snip below as offer sent to bidders and watchers, but i can't withdraw the offer?
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Gary-NZStocked Community SuperuserEdited
Yes, maybe the refund cancelled out the fixed price offer somehow, although it says in that screenshot of yours that the item did not sell. I can see fixed price offers and the withdraw fixed price offer button on listing I have sold, then also made an FPO on ok, like this one that sold and I also sent out FPO.
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Gary-NZStocked Community Superuser
Trademe have an automatic system that stops posts from appearing if they have possibly suspect links in them till a human has verified it. Strange, as the link I posted was to a Trademe page, so no idea why they their system thinks it's dodgy. I made a post one day that took 13 hous before it was visible. Up until then it just says pending, for me.
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