Still havent received ping payment
AnsweredHey there really needing some help i sold my first listing last Wednesday have made the ping withdrawal that Wednesday and still have not received anything in my bank acc i have tried receiving a call twice now and haven't herd anything back please help
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S Community Superuser
Kia Ora davidk3867,
When you set up a Ping transfer out of your account for the first time, after selecting your transfer out method - Manual or Automatic - you will receive a .1cent into your nominated Bank account - this confirms to TradeMe they have the correct Bank account, - It can take a couple of days for the .1cent to appear in your Bank account as this is setting up the account for the first time.If you selected a Manual transfer out, once you see that 1.cent in your Bank account select the transfer out once more to release the funds.Both manual & auto transfers leave Ping accounts in batch runs 3x a day at approx. at 9:00 am, 3:00 pm and 9:00 pm. after which it can take up to 2hrs for your Bank to process the batch run for the funds to land in your Bank account.Keep your eye on your email incase the company require any further information from you, being it's your first transfer out. - You may not receive an email, this is just incase the company require any further verification which would be a one off. - All the Best.0
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