Traderunner: listings showing there fine, not flowing through into my listings.
I've just launched as an in-trade seller and have connected my Woocommerce store via Traderunner. Traderunner stock is showing perfectly but only one product is showing in Trademe. Traderunner say to contact Trademe Support who, not surprisingly, say to go back to Traderunner.
There's been a support ticket sitting there for several days and no responses from TM.
Any suggestions from other TR users?
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Callum Community Superuser
I don't use TradeRunner and have no idea.
But as you have had no other answers perhaps you could look at the listing that went through and compare it to the others to see if you can work out what was different about it that allowed it through.
Shipping costs? Photo dimensions or number? Description content or length?
Perhaps set up a test listing identical to the one that went through and see if that works. If so, then alter things one by one to find the issue.
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Thanks for posting.
Some products will get through to listings, but most are not.There doesn't seem to be a discernable pattern.
I've tried tweaking variants, titles, weights, descriptions and every other permutation.
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Callum Community Superuser
My guess would be that some of these are trying to be pushed through to the "new" Trade Me. And there is something there that it doesn't like. It would explain why some work and some don't. Are you getting no error reporting? They just don't show up?
Otherwise, I hope you can get a reply from TR / TM or another TR user that might be of use to you.......
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Some are showing up after manual pushes. But Traderunner is not getting the URLs from the listed products - they still have auction-null showing in Tradernner.
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There's no pattern other than manually pushing them through works sometimes. But the URL in the Traderunner link still says auction-null even when the URL is fuctional in Trademe.
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