Placing Bids Down?
I've been trying to place a bid on a listing for the past hour or so, but I keep getting the error "The server encountered an error processing the request."
Is the site down right now? I haven't found anything that there's a site maintenance happening.
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Callum Community Superuser
Hello malah1. Could be a number of reasons for that. The error messages aren't very helpful. Unlikely to be a major outage, no other issues have been reported.
If you are trying to bid on your phone, try on Desktop, or vice versa.
If still no luck you can drop the auction listing number (10 digits starting with 5) and someone in the community could maybe check it out to see if they get the same issue.
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I've tried both phone and desktop, and desktop incognito mode. Same error.
Listing number is: 5695262292, and same error for 5706773907 before it closed and reset (and still has the same error now that the auction close date has bumped a week out).
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I have also tried Chrome, Safari, and Firefox desktop browsers with no luck...
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Callum Community Superuser
Can't see any obvious issues with that listing.
Possibly it's related somehow to you being a brand new member.
Can you ask questions on the item? That could tell you if you have been blacklisted by the seller.
Otherwise you might need to reach out to Trade Me directly for advice.
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I thought maybe it was a new member issue as well, but I just tried placing the bid again 30min ago and it worked no problem. So I'm guessing there was a backend issue with the bidding/validation system for a period yesterday.
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Callum Community Superuser
Glad it's all resolved for you there malah1
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Hi Callum and OP, it has been a full day for my case, and I still cannot place a bid. My error gives the same word as the OP.
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The official support had replied to me the day after this fixed itself for me and advised it’s often corrupted cookies causing this problem. You could try clearing your browser cookies to see if that works.
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I have done the cookie deletion and using a new browser on both my mobile and laptop, but still to no avail resolution
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But thanks for your information bruh
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