'Question' on Listing Not Appearing on the list of 'Items I'm Selling'
Late last night while editing listings, I discovered 3 questions I needed to answer on 3 separate listings. I'm an old hand at listing and 'Question' text in blue used to appear in the list of 'Items I'm Selling'. You could click on it and it would take you directly to that particular question.
Now I have to click on and bring up each separate listing (35) to see if there are any new questions. This is so frustrating and time consuming, not only for the seller, but also for the potential buyer.
I've been using my android phone to list and check listings. I know I used to get notifications of questions needing to be answered. No notifications either. In fact, the 'Notifications' bell graphic on the app isn't working either. It just spins around, trying and failing to link you up.
I'm using the Windows laptop today and I haven't seen any new questions come up. I'll be checking to see if the problem extends to the website or if it's a glitch on the android application.
Is anyone else noticing this?
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hi anne, that sounds frustrating. i'm using tradevine, and the question feature is still working well over there, i can pull up the questions page and answer them all without having to go to individual listings, much faster. if i'm on trademe on my computer, i will usually sort listings for sale by unanswered questions, that is the other way you could try. good luck!
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also, seems to be a confirmed bug in the system, details on another thread here https://help.trademe.co.nz/hc/en-us/community/posts/11023962243983-Not-getting-notifications-for-messages-from-buyers
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