I have 2 listings but I can't see them
I created 1 listing and I think something went wrong. Then I created an additional listing and I still can't view it or change them. Please help.
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S Community SuperuserKia Ora Marco,
Listings can be delayed in processing through to Live, recheck now, 6hrs later, to see if they've come through to the Live Listings - if the Listings are for the same item you will want to withdraw one of them, if you only have the 1 item to ensure you don't incur Bids on both Listings.
How are you viewing TradeMe - via the Desktop site or one of the Apps? - Are you able to view through both ways? - New Listings that are created through the new system can only be viewed in My Trade Me on the Apps & New Look website, if you're using the Classic (Old) Desktop site and can't see the Listings in your account select the 'Mobile' option at the bottom of the page to go through to the New Look site.
Other troubleshooting steps you can try...
- Are you on the latest up to date version of the Browser or App? - App updates are rolled out quite frequently so it pays to check.
- Try clearing your Cookies & Cache then reconnect to TM with a fresh start.
- If you are using the App try exiting the App altogether rather than just closing it down.
- If you're using the App try uninstalling it then reinstalling it.
Let us know how you get on - Cheers.0
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