What happens if I deactivate a product with Gallery Plus relists still available?
AnsweredHello, I am wondering What happens if I deactivate a product with Gallery Plus relists still available? Does it 1) remain active until the relists run out or 2) does it only remain active for that current listing and then hold the remaining relists until I re-activate or 3) Do I loose the free relists?
Thanks for any help.
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Gary-NZStocked Community SuperuserEdited
Hi Hannah. If you deactivate a gallery plus product in MP the plus unused relist portion stays with that product until it's used up. eg if you check the gallery plus box and activate the product, it lists. If you then deactivate before the current listing finishes, then galley plus is still there and will be used next time you relist, be it 1 day, 1 week, or 1 month later.
I haven't used it for a while to check, but it used show in my Trademe account transactions page at each gallery plus relist against the gallery plus charge that 2 relists were available, 1 relist available, no relists available, so you could check status.
In the MP Extras column, you can see an indicator there to see which items have Gallery plus on them, but unfortunately some long term bugs in MP mean you can't click to sort by that column, and the Filter by all products that have extras only partly works as there are leftover bold entries in the Extras column that show when using the extras filter.
The Bold entries in that column are leftover if a feature combo that includes bold has been used. If you have then relisted that item and deselected the feature, Bold get's left behind in error, although it doesn't actually show anything different on listings and is not an individually selectable option to turn it off/on. All it does is make the filter by extras stop working unfortunately. In the past, I have exported all listings, manually edited out the bold from the file, then imported the edited file to update products so the filter works as intended.
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