No notifications showing in app.

March 13, 2025 07:55

Why do i only get notifications via email and non showing in the app? Also doesnt show questions asked either,i have to click in every listing to find it, same goes for offers sent from buyers. Trademe is absolutely ancient, i cant see this entity being around for long now, due to all the competition. Probably the reason its platform seems to be neglected.

3 comments

S Community Superuser
March 13, 2025 10:48

Kia Ora Robbie,

Would you happen to be using a Samsung device there?

There was a Samsung update which disabled notification categories However TradeMe staff have given a workaround to this issue through the following thread... https://help.trademe.co.nz/hc/en-us/community/posts/10810475206031/comments/11788809971343

Let us know if your issue is not related to a Samsung device.

The workaround to finding Buyers questions is explained by a staff member in the following thread... https://help.trademe.co.nz/hc/en-us/community/posts/9941575060239/comments/10934578584719

To get to the New Look Desktop site you type TradeMe.co.nz in your phone browser to select the site. - Cheers.

0
pedulla
May 24, 2025 07:29

Same problem here - used to receive notifications - only came across a question on a substantially priced item by chance. Iphone device

0
S Community Superuser
May 24, 2025 10:30

Kia Ora Pete,

Are you receiving the notifications through your email?

Are you receiving the notifications through the Desktop site?

Ensure you're running the Latest up to date iOS App version - Try clearing your Browser cookies & cache. - Uninstall then Reinstall your App.

How to Clear Your Browser Cache & Cookies: On Any Browser

If the above troubleshooting steps don't resolve the issue you will want to contact TradeMe staff directly for an investigation, providing affected Listing number(s).

Let us know how you get on - Cheers.

0

Please sign in to leave a comment.

Community