No response from buyer

Answered

February 20, 2025 08:21

Sold a washing machine a few weeks back and have made multiple attempts to contact buyer via email but no response yet. So I also posted feedback letting them know ive been emailing, to check their junk mail and once they contact me ill edit the feedback, but still nothing. Have already relisted this as the first buyer changed their mind, so this is the second buyer - it’s becoming very frustrating when buyers dont uphold their obligations.

1 comment

S Community Superuser
February 20, 2025 08:33 Edited February 20, 2025 09:48

Kia Ora Ardz,

Sorry to read you've been left in Limbo there,

TradeMe allow Members 2 days to make contact & 7 days to complete payment therefore if you hear nothing after the first few days and you've received no payment apply for your success fee refund which initiates an email from TradeMe to your Buyer, asking if they intend to complete the Trade - TradeMe either refund your success fee within 3 days so you can relist the item or send a Fixed Price Offer out to other bidders/watchers - Otherwise you normally hear from your Buyer. - If you have received payment you'll have to Refund this before Listing or Offering the washing machine out though don't wait longer than the initial 7 days before taking action unless a longer timeframe is stipulated in your Listing itself or you & your Buyer have reached an extended Pick up agreement.

All the Best! - Cheers.

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