reserve price dissapeared
i had 4 auctions going i set reserve prices on them all, today i checked my email and 3 of the listings sold ALL wayyyy under my reserve price , i have payment transactions saying that i did put reserve prices but they were not on the listings. o never start auctions without a reserve, just lost hundreds of dollars on 3 seperate auctions because of this
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S Community Superuser
Kia Ora Joseph,
Sorry to read of your experience with those 3 Trades,
Take a screenshot of those 3 Reserve Transactions to send into TradeMe staff,
You contact TradeMe staff directly through "Live Chat" for assistance, If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up once opened in a New conversation - Talk to person - and you are taken to entering a few details before arriving at the window to Chat with a Real Person/Staff. - Enter your Listing numbers in the window here & attach the copies of your screenshots.
The Live Chat will be manned by staff from 9:30am tomorrow 23 December 2024 - Cheers.
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