list an item with afterpay payment setting failed
Error message
Oops! You've made an error.
(Please fill in the highlighted sections again.)
You are not authorised to edit your payment methods. Please contact customer service for more information
But other items are with afterpay payment setting no problem
-
S Community SuperuserEditedKia Ora vui,
What is the difference in this 1 Listing compared to all your others? - Is it in a same/similar or completely different category?
The usual Troubleshooting steps ...
- Are you using the Desktop site or an App? - Have you tried through both?
- Are you on the latest up to date version of the Browser or App? - App updates are rolled out quite frequently so it pays to check.
- Try clearing your Cookies & Cache then reconnect to TM with a fresh start.
- If you're using the App try uninstalling it then reinstalling it.
- If you're using one of the Apps type Trademe.co.nz in your device browser to go through the Desktop site - likewise if you're using the Desktop site are you able to use one of the Apps instead.
How to Clear Your Browser Cache & Cookies: On Any Browser (wikihow.com)
To contact TradeMe staff through "Live Chat" for assistance, If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up once opened - person - and you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff. - Enter your Listing number in the window here & attach a screenshot of your error message so staff can pull the Listing up readily.The Live Chat manned hours weekdays are 8:00am - 5:30pm and weekends 9:30am - 4:pm- Cheers.0
1 comment
Date
Votes