Withdrawing an item due to safety concerns
Answered
Hi, I listed a life jacket then was informed that this brand was deemed
unsafe by Maritime NZ so I immediately withdrew the item, as it was
the most responsible thing to do. Now I have been charged a withdrawal
fee, there is no recourse available and no way to contact anyone to
discuss this.
Not on really considering I acted in the interests of protecting potential
buyers.
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S Community SuperuserKia Ora Shaun,
I hear you,
To contact TradeMe staff through "Live Chat" for assistance, If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up - person - and you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff. - Put your Listing number in here so staff can pull it up readily.The Live Chat manned hours weekdays are 8:00am - 6:30pm and weekends 9:30am - 4:pmAll the Best - Cheers.0
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