Transfer out your Ping balance
Withdraw your Ping balance and update your transfer out bank account.
Withdraw the money from your Ping balance to your bank account.
Your Ping balance
When a buyer uses Ping to pay for something you sell, the money goes into your Ping balance.
You choose what to do with that money. You can send it to your New Zealand bank account, or you can use it to buy other things on Trade Me.
Negative Ping balance
Find out how to settle your negative Ping balance.
Transfer out
You can transfer out or withdraw your Ping balance to a New Zealand bank account. You must transfer the full amount, not just part of it.
When you send your money, it can take 1-2 days to show up in your account. We process transfer outs everyday at 2:45 pm.
To transfer out your Ping balance on the Trade Me website:
1. Go to My Trade Me.
2. Under ‘My balances’, select Manage Ping.
3. Under ‘Transfer out’, select Transfer out. If you don't have a saved bank account, select NZ Bank account to add one.
To enable automatic withdrawals in the meantime, head to trademe.co.nz in your browser
To enable automatic withdrawals in the meantime, head to trademe.co.nz in your browser
Automatically transfer out
Turn on automatic transfer out, so any Ping balance heads straight to your bank account. To turn on automatic transfer out:
- Head to trademe.co.nz in your browser. (Turning on or off automatic transfer is not currently available in the iOS app or Android app).
- Go to My Trade Me.
- Under ‘My balances’, select Manage Ping.
- Turn on Automatically transfer Ping balance. If the blue switch is on, automatic transfer is on.
Add or update your transfer out bank account
To add or update your transfer out bank account on the Trade Me website:
1. Go to My Trade Me.
2. Under ‘My balances’ select Manage Ping.
3. To update your bank account, under ‘Transfer out’, select the three dots to the right. Select delete to remove saved details.
4. To add new details, select NZ bank account.
To view your transactions:
1. Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
2. Select Manage Ping.
3. Select Transfer out.
4. Select NZ bank account to add an account or Edit to edit your saved account.
1. Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
2. Select Manage Ping.
3. Select Transfer out.
4. To add an account, select NZ bank account. To edit your saved account, select Edit.
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