Items that don't sell

Need to refund a buyer’s payment? We can help.

If your listing closes without a buyer – you can send a fixed price offer, or relist.


Fixed price offer

  • Available for auction and buy now listings – within 45 days of closing.
  • Can be sent to members who had your listing on their watchlist – to accept or decline.
  • If an offer is accepted, we’ll notify you.
  • Offers can be valid for one, three, or seven days – and withdrawn at any time.
  • The listing can’t be edited, and questions can’t be answered.
  • Can be used once per listing.
  • If a fixed price offer isn’t accepted, you can relist.

 

Sending a fixed price offer

  1. Select 'Fixed price offer' on the expired listing or on your 'Unsold' page.
  2. Enter your offer price and choose your offer duration.
  3. Select the watchers you'd like to receive the offer.
  1. Head to 'My Trade Me' profile-framed and select 'Unsold' tag-cross from the 'Selling' section.
  2. Select the listing.
  3. Enter your offer price and choose your offer duration.
  4. Select the watchers you'd like to receive the offer.
  1. Head to 'My Trade Me' profile-framed and select 'Unsold' tag-cross from the 'Selling' section.
  2. Select the listing.
  3. Enter your offer price and choose your offer duration.
  4. Select the watchers you'd like to receive the offer.

Relist

  • Available for auction, buy now, and classified listings – within 45 days of closing. 
  • Free – unless extras are selected. 
  • Questions, answers, and watchers aren't carried over to your new listing.
  • We’ll notify members who had your listing on their watchlist.
  • If the option to relist isn’t available – create a new listing.

 

Relisting an unsold item

  1. Head to 'My Trade Me' and select 'Unsold'.
  2. Select 'Relist' on the expired listing. If the option isn't available, open the listing and select 'Relist'.
  1. Head to 'My Trade Me' profile-framed and select 'Unsold' tag-cross from the 'Selling' section.
  2. Select the listing.
  3. Select 'Relist'.
  1. Head to 'My Trade Me' profile-framed and select 'Unsold' tag-cross from the 'Selling' section.
  2. Select the listing.
  3. Select 'Relist'.

Renewing

  • Car listings can be renewed for 30 days – within 45 days of closing. Fees may apply.
  • Questions, answers, and watchers aren’t carried over to your new listing.
  • We’ll notify members who had your listing on their watchlist.

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If your item doesn't sell – you can relist, renew or set a fixed price offer.


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