Reporting phishing and scams
If something feels a little too good to be true, or looks a bit ‘off’, chances are it is. Keep yourself safe online by checking out our phishing and scams blog post.
Receiving suspicious emails
If an email claiming to be from Trade Me looks or feels suspicious, check:
- What the email is asking for.
Trade Me will never ask for your credit card details, or password via email.
- The sender's email address.
Emails from Trade Me only ever end in '@trademe.co.nz' and '@email.trademe.co.nz'. If it's not one of these, it's not us.
If you receive an email that looks like it's from Trade Me but isn't, or asks you to enter personal details, don't reply or click any links, and please let us know ASAP.
Forward the email to our team directly at email@example.com.
If you have clicked on any of the links in a suspicious email, please report it to us.
Suspicious activity on site
If something – about a listing, member, or trade – looks or feels suspicious, check out how you can report listings or behaviour.
Find out how to stay vigilant and identify phishing emails.